Core Business Skills Training Programmes

“Hire for passion and intensity; there is training for everything else.”

Nolan Bushnell


In today’s world having technical skills is not enough

Core Business Skills are behavioural competencies, or People skills, which include proficiencies such as skills of communication, conflict resolution and negotiation, personal performance, creative problem solving, strategic thinking, team building, influencing and selling.
While your technical skills may get your foot in the door, your people skills are what open most of the doors in your future.

Your work ethic, attitude, communication skills, emotional intelligence and a whole host of other personal attributes are the soft skills that are crucial for career success. With these soft skills you can excel as a leader. Problem solving, delegating, motivating, and team building are all much easier if you have good soft skills. Knowing how to get along with people and displaying a positive attitude are crucial for success.

The problem is that the importance of these soft skills is often undervalued and there is far less training provided for them than for hard skills. For some reason, organisations seem to expect people know how to behave on the job. They tend to assume that everyone knows and understands the importance of being on time, taking initiative, being friendly and producing high quality work.

Shot of a group of business colleagues meeting in the boardroom

 The Core Skills Gap – Do You Have One?

When your workforce has lots of technical skills but an absence of soft skills, you have a soft skills gap. Core skills are what accompany the hard skills, and help your organisation use its technical expertise to full advantage.

All our courses can be delivered for our corporate clients in “in-house” model. We recommend this option as most efficient, so different courses can be combined in blocks in order to maximise the effectiveness. In this case course content will be adopted.

Whenever you are unable to capitalise on the wealth of knowledge, experience and proficiency within your team, then you should be assessing the level of communication and interpersonal skills that are present in your organisation.

The acts of listening, presenting ideas, resolving conflict, and fostering an open and honest work environment all come down to knowing how to build and maintain relationships with people. It's those relationships that allow people to participate fully in team projects, show appreciation for others, and enlist support for their projects.


“An investment in knowledge pays the best interest.”

Benjamin Franklin

7 Major Areas


Its common to identify 7 major areas for Core Business Skills Development:

1. Effective communications;
2. Problem solving and decision making;
3. Self-management;
4. Influence and facilitation;
5. Teamwork and collaboration;
6. Conflict resolution;
7. Project management.

For detailed list of courses please check our training catalogue.

NOTE: Our Core Business Skills portfolio also consist of courses in areas of HR, Training, Finance and Procurement, in addition we can help you to organize a large scale teambuilding event.

In-house training

Are you looking for cost-effective in-company training? Our professional team can work with you to enhance your organisation’s performance through in-house training and consulting. All our programmes can be tailored to meet your business’s particular objectives, and deliver exceptional results on your specific issues.


Maximum return on your investment

Do you want us to re-design a course to meet your company's needs? Our in-house training and development solutions are a highly flexible, efficient, cost and time effective way to get the maximum return on your training and development investment.

Since the in-house programmes will be held at your premises, you don’t incur the expense and loss of time associated with travelling. Also, because your people are learning together, they can discuss and debate the unique circumstances of your organisation and location, making the learning even more relevant and effective.

 Action learning principles

Our training methodology is focused on Action learning during each stage of the training programme. This will be achieved through combination of various training methods (work-based assignments, one to one coaching, group discussions, training etc.) that will guarantee a distribution of learning according to 70-20-10 model.


“I hear and I forget; I see and I remember; I do and I understand.”


What makes our programme so efficient?

Our courses cover following areas:

  • Effective communications;
  • Problem solving and decision making;
  • Self-management;
  • Influential and facilitation;
  • Teamwork and collaboration​;
  • ​​Conflict resolution;
  • Project management;
  • HR and Training;
  • Finance and Procurement. 
Diverse group of young people sitting at table reading books. University students in cooperation with their assignment at library.

Legitimate Training Needs

The best way to validate a training need is to conduct a pre-course needs analysis. If a training topic is truly a training need, learners will be actively engaged and willing to learn the new topic and can readily apply it to the workplace.

Behavioral objectives

Learners who understand what is expected are more involved and willing to invest energy in pursuit of a goal. To be effective, learning objectives must specify a behavior or performance that a learner should be able to complete at the end of training, a measurable criterion, and any conditions of performance.

Shot of a group of business colleagues meeting in the boardroom

Experienced Trainers

Our trainers facilitate a conversation to ensure the needs and expectations of the learners are met, present material clearly and effectively, and make information interesting in a safe and engaging learning environment.

In-Class Practice

Allowing students to practice in a controlled, in-class environment fosters the appreciation for feedback and trial-and-error learning. Such activities include discussions, interactive demonstrations, job-instruction training, brainstorming, and case studies.


Out-of-Class Practice

After students have mastered topics through in-class practice, they need to practice in a controlled out-of-class environment. Such out-of-class opportunities include modeling, coaching, experiential learning, and on-the-job training.

Management Support

It is critical that managers foster a climate conducive to learning, support the training initiatives, and encourage professional development.


  “Not every difficult and dangerous thing is suitable for training, but only that which is conducive to success in achieving the object of our effort.”


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